Psychosocial workload

Meet your legal obligations. Understand what's really going on.

The Working Conditions Act requires you to carry out a PSA survey as part of your risk assessment. With Well Aware you don't do that once every four years on paper, but continuously, on the channel where your employees already are. That turns a mandatory check into a living compass for culture and wellbeing.

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What is it?

Psychosociale arbeidsbelasting in beeld

PSA is not about how physically demanding the work is, but about the mental and social pressure employees experience. Too much of it leads to stress, absence and burnout. Well Aware makes that invisible pressure visible, so you can step in on time.

Workpressure and recovery

See where pressure builds too high and where employees don't have enough space to recover, before it leads to stress or absence.

Inappropriate behaviour

Identify instances of intimidation, aggression and inappropriate behaviour before they escalate or people drop out.

Compliance with the Working Conditions Act

Demonstrate that you are actively identifying and addressing PSA risks, exactly as required by health and safety legislation.

The five PSA themes under the Working Conditions Act

Werkdruk
Work pressure
Agressie en geweld
Aggression and violence
Seksuele intimidatie
Sexual harassment
Pesten
Bullying
Discriminatie
Discrimination
Legally required part of your risk assessment. Well Aware covers all five themes in one continuous survey.
Prof. Dr. Schaufeli
Prof. Dr. Schaufeli
Professor of work and organisational psychology, founder of the JD-R model
“A PSA assessment shouldn’t just be a box to tick. It’s the difference between knowing that something is going on and, years later, looking back on absenteeism and staff turnover. From a scientific point of view, continuous monitoring is the only way to make a real impact.”
Lees meer over de wetenschap

Why a PSA survey through Well Aware?

Lower attrition, greater loyalty
People who feel heard, stay.

Organisations that continuously pick up PSA signals and act on them see measurably lower turnover. A measurement once every four years often comes too late to retain people.

No more surprises
Spot it before it escalates.

No more being surprised by absence, conflict or dissatisfaction that had been brewing for months. Real-time insight per team, not just in a four-yearly report.

Decisions based on facts, not feelings
HR and management decide on current data.

Per team you see where PSA risks are and which interventions work. No assumptions, no gut feeling.

A safe and open culture of dialogue
A culture where people dare to speak up.

When employees know that their voice is safe and really does count, the whole dynamic within an organisation changes.

Frequently asked questions

Good to know

What is psychosocial work pressure (PSA)?

PSA is the umbrella term for mental and social pressure at work that can affect employees' health. Think of work pressure, aggression, violence, sexual harassment, bullying and discrimination. The Working Conditions Act requires employers to actively address these five themes.

Is a PSA survey legally required?

Yes. The Working Conditions Act requires employers to map PSA risks as part of the risk assessment and draw up an action plan based on that. Non-compliance can lead to a warning or fine from the Netherlands Labour Authority.

How often do you need to carry out a PSA survey?

The law does not set a fixed frequency, but in practice a risk assessment (and with it the PSA measurement) is updated every four years, or earlier for significant organisational changes. At Well Aware we measure continuously, so interim changes are immediately visible rather than only four years later.

What is the difference between a PSA, MTO and PMO?

A PSA measures specifically the psychosocial risks required by the Working Conditions Act. An MTO measures broader satisfaction and engagement. A PMO is a medical examination measuring physical and mental health, carried out under the responsibility of an occupational physician. PSA and PMO are legally required, an MTO is not. At Well Aware you integrate all three in one platform.

What does Well Aware measure in a PSA survey?

We measure all five statutory PSA themes, plus additional constructs such as work-life balance, autonomy, role clarity, job security, social support and resilience. More than 70 constructs in total, scientifically validated based on the JD-R model.

What happens when the PSA measurement signals unacceptable behaviour?

Every employee can click directly through to an independent LVV-certified confidential advisor. For the organisation, HR and management see aggregated signals per team, so you can deploy preventive interventions before an individual feels compelled to make a formal report.

How do I use the PSA outcomes in my risk assessment?

The outcomes from Well Aware connect directly to the risk assessment reporting structure. You get a risk assessment per PSA theme with concrete action points, ready to include in your plan of action. No more manual translation work from data to statutory format.

Do you have a question that isn’t listed here?
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