COLLABORATION

Well Aware guidance

With Well Aware you don't just get software. You get a team of specialists standing by your side at every moment that matters. From the first onboarding to strategic impact sessions, we make sure the data from the platform leads to real change on the work floor.

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Vertrouwd door 150+ HR-teams in Nederland

Hoe het werkt

From first introduction to strategic partner

Onboarding and kick-off

Within two weeks you're live. Your customer success manager gets to know your organisation, configures the teams and themes, and sets up the first measurement together with you. No IT project, just a good start.

Frequent impact reviews with HR

Together we discuss what the data shows. Which teams need attention, which signals stand out, and which actions make sense. Concrete agenda, concrete outcome.

Strategic deep dives with managers

Strategy sessions at management or board level, to discuss broader patterns and adjust policy. Focused on trends, benchmarks and strategic choices.

Continuous support in between

Between scheduled sessions you can reach your guidance team via chat, email or phone. For questions, for advice on a difficult situation, or for extra input on an ongoing project.

Onboarding process

Onboarding that sticks

A platform succeeds or fails on adoption. That's why we give equal attention to everyone who uses it, from employee to HR admin.

HR/MT

- 1-to-1 sessions with your customer success manager
- Full dashboard tour and hands-on training
- Configuration of constructs, teams and integrations
- Setting up and following up the first measurement together

Leidinggevende

- Onboarding and training (1.5 hours, online or in person)
- Practical guidance on how to read your team data
- Conversation templates for the most common themes
- Access to 1-to-1 coaching via your guidance team

Medewerkers

- Onboarding and training (1 hour, online or in person)
- Clear explanation of what they can expect
- Full anonymity, with a technical explanation of how that works
- First check-in on the channel they already use

100+

TRAININGEN

2U-5D

PER TRAINING

TALEN

Data that matters

In-depth analysis: correlations, drivers of success, trends and blind spots

Impact reviews

Strategic sessions with management and HR to adjust policy

87%

van de medewerkers meldt dat ze zich veiliger voelen om hun mening te delen en met hun persoonlijke uitdagingen aan de slag te gaan.

Take action

A shared action list with clear owners and deadlines.

Onze ondersteuning

Personal contact, at the level that matters

1-op-1 sessies met
leidinggevenden

Leidinggevenden zijn jouw grootste hefboom op welzijn. We sluiten persoonlijk aan om hun teamdata door te nemen, ze te coachen op gesprekstechniek, en concrete handelingsperspectieven mee te geven.

Dit zie ik in jouw team, dit zou ik morgen bespreken, en zo pak je dat aan.

Deepdives op het niveau dat
ertoe doet

Voor managementteams, afdelingen, locaties of landen organiseren we deepdive-sessies, gericht op de specifieke vraagstukken die in dát deel van de organisatie spelen. De data vormt het startpunt, de uitkomst is een gedragen aanpak.

Doorverwezen naar

MT's

Afdelingen

Locaties

Landen

Hoe vaak je ons spreekt? Dat bepaal jij.

Sommige klanten zien ons elke maand, anderen één keer per kwartaal of jaar. We schalen onze ondersteuning mee met waar jouw organisatie nu staat, en met wat de data je vertelt dat nodig is.

Maandelijks

Per kwartaal

Jaarlijks

The solution

We make sure it comes to life within your organisation

Awareness posters for your offices, email templates for the kick-off, a planned webinar for your employees. We take adoption off HR's hands.

Heb je een vraag die hier niet tussen staat?

Contact ons

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Frequently asked questions

Goed om te weten

What exactly does Well Aware guidance include?

Guidance is the Well Aware team standing by your side: a customer success manager, an organisational psychologist and a data analyst. Together they help you with implementation, monthly impact reviews, strategic sessions and ongoing support. Not a helpdesk, but people who know your organisation.

Is guidance included as standard with every Well Aware contract?

Yes. Every client gets a dedicated guidance team, regardless of organisation size. The intensity scales with your needs: from monthly contact moments to quarterly sessions for lighter engagements.

How long does onboarding take?

Within two weeks you're live. The full onboarding (including integrations, configuration and first measurement) usually takes four to six weeks. After that we move into the regular rhythm of impact reviews and strategy sessions.

What if I have a question between scheduled sessions?

Just email or call. Your guidance team is available within one working day for questions, advice or a quick reflection. For urgent matters often the same day. We don't charge extra, just the high-quality support you've come to expect from us.

Do our managers get support too?

Yes. Besides HR we also support managers directly. That can take the form of group training, 1-to-1 coaching or a scheduled conversation where we walk through their team data together.

How much time does this take from HR?

Much less than a traditional research process. Our clients spend an average of two to four hours per month on Well Aware, including impact reviews. Between sessions the guidance team does most of the work.

What if our need for guidance changes?

Then we scale with you. Some clients start with monthly sessions and move to quarterly after a year. Others do the opposite, with more support during phases of change or crisis. We revisit the rhythm every six months.

Do you have a question that isn’t listed here?

Contact ons

Your work E-mail*