AN ANONYMOUS REPORTING CHANNEL FOR YOUR EMPLOYEES

Inappropriate behaviour

Bullying, harassment, aggression and discrimination often go unspoken. Not because nothing is happening, but because people don't have a safe place to say it. With Well Aware you give every employee a low-barrier, anonymous reporting channel for unacceptable behaviour, connected to LVV-certified confidential advisors and direct specialist support. Legally required under the Working Conditions Act and at Well Aware actually used.

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Vertrouwd door 150+ HR-teams in Nederland
For whom

The inappropriate behaviour reporting point is for everyone

Anyone can experience unacceptable or inappropriate behavior, whether internal or external, make sure your employees can report it safely.

HR/MT

You want to get ahead of unacceptable behaviour, not only hear about it when someone leaves or files a formal complaint. Well Aware gives you a reporting point that people actually use, with anonymised trends at organisation level so you can steer preventively.

Leidinggevende

You don't always hear what's happening in your team. And when it reaches you, you often don't know how to respond without putting the reporter in a difficult position. Well Aware gives you signals plus conversation starters for the conversations you can have.

Medewerkers

What you experience matters, even if you're not yet sure what you want to do with it. With Well Aware you share safely and anonymously what's going on, in your language. And when you're ready for more, an LVV-certified confidential advisor is available within 24 hours.

OUR POSITIONING

Why the inappropriate behaviour reporting point through Well Aware?

Setting up a formal reporting point is one thing. Creating an environment where people actually dare to report is another story. That's where we make the difference.

01
Compliance
Comply with the Working Conditions Act.
Without a tick-box mentality.

Fully compliant with Working Conditions Act article 3 and Working Conditions Decree 2.15. Covers all five legally required PSA themes, demonstrably substantiated for the Netherlands Labour Authority, with an audit trail that strengthens your risk assessment.

02
Vertrouwen
A reporting point where people
dare to report.

Anonymous or confidential, the reporter chooses. Including for your shop-floor employees without a work email. With LVV-certified confidential advisors who have a statutory duty of confidentiality.

03
Strategisch
Not just responding.
Preventing patterns.

A report of unacceptable behaviour rarely stands alone. Often preceded by peaks in work pressure, declining social support or a recurring conflict in the same department. Well Aware connects reports with pulse data, so you see patterns before they become reports.

What's weighing on you, wherever it comes from.

Inappropriate behaviour doesn't only come from inside. Sometimes it's an aggressive client, an unsafe moment on location or harassment by an external party. At Well Aware it doesn't matter where it comes from: you have one safe place to share it.

Eén veilige plek
Anonymous & confidential
WHAT'S HAPPENING WITHIN THE ORGANISATION
Internal situations

For concerns, signals or reports related to your work environment, whether about experiences, behaviour, culture or safety.

What we cover
  • Discrimination or unequal treatment
  • Bullying, harassment and (sexual) boundary-crossing behaviour by colleagues
  • Conflict with colleagues or manager
  • Integrity issues or reports of misconduct
  • Unsafe work environment
Referring to
Internal or external confidential advisor
Psychologist & coach
HR team for formal complaints procedure
WHAT HAPPENS AT THE CLIENT OR ON SITE
External situations

For incidents with third parties during your work: clients, visitors, suppliers, passers-by or other external parties.

What we cover
  • Aggression or threats by clients or visitors
  • Unsafe situations on location (e.g. a loose dog during maintenance work)
  • Verbal or physical harassment by suppliers or contract parties
  • Unwanted contact via phone, email or social media
  • Confronting or traumatic events during work
Referring to
Confidential advisor
Psychologist for processing impact
Occupational physician for physical or mental complaints
Social work where appropriate
For both applies
The same safe place. The same rules.
Start een gesprek
100% anoniem
No one at work hears it from us
Geen wachtlijst
First conversation within 24 hours
Jouw moment
You decide when and with whom
Volledig vergoed
No costs for you, your employer arranges this

What a good inappropriate behaviour reporting point must be able to do.

Four criteria that every reporting point must tick. Use this list to fairly assess Well Aware and any other supplier.

Low barrier to report

Anonymous, in their own language, on the channel
the reporter already uses.

Making a report is already hard enough. No form on an intranet page nobody opens, but the ability to report anonymously and directly in the same platform they already know.
Connected to your prevention policy

Reports become signals.
Signals become policy.

Good software aggregates reports into trends, without violating privacy, and feeds them into your PSA survey and risk assessment. From reaction to prevention.
Full protection

The reporter stays in control.

Technically anonymised, protected against retaliation, with the assurance that reporting never leads to adverse consequences.
Human follow-up

Not an empty form. A real person.

Every reporter can be directly connected to an LVV confidential advisor. Response within 24 hours.
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The three steps

Step 1:
Report anonymously, on a familiar channel

The reporter chooses the type of incident and shares the story via WhatsApp, Teams, Slack or email. Fully anonymous if they prefer, in their own language.

Step 2:
Overview for HR and confidential advisors

All reports come in through one secure dashboard and are handled from there before escalation.

Step 3:
Handled via secure two-way chat

Chat with the reporter in which the reporter's identity remains protected. Every step is automatically documented, with timelines that comply with the Working Conditions Act and the Whistleblower Protection Act.

Report safely, fully in line with the law

From anonymous report to closed case, in a secure environment that complies with the Working Conditions Act and the Whistleblower Protection Act. Safe for your employees, auditable for supervisors.

Anonymous and confidential reporting

Anyone can make a report, with the assurance that their identity remains protected. Only authorised personnel have access to reports. Those who want to remain fully anonymous can do so, without compromising good follow-up.

Secure case management

Every report comes in through a secure environment where you assess, investigate, document and close it in a structured way. This ensures consistency, accountability and auditability, for yourself and for supervisors.

Secure two-way communication

A good reporting point doesn't stop at the report. Via secure, anonymous follow-up messages, confidential advisors and investigators can ask clarifying questions, while the reporter's identity remains fully protected.

Compliant with legislation and regulations

Fully in line with the Working Conditions Act (article 3 paragraph 2) and the Whistleblower Protection Act. Including mandatory confidential advisor connection, anonymity safeguards and data protection requirements. One less thing to worry about.

Book a no-obligation demo and see for yourself what your team really feels.
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Frequently asked questions

Good to know

Is a reporting point legally required?

Yes. The EU Whistleblower Directive and the Whistleblower Protection Act require organisations with 50+ employees to have a safe, internal reporting channel.

Can a report really be made anonymously?

Yes. The reporter can remain fully anonymous; only authorised, independent personnel have access. Via secure follow-up messages, investigators can still ask questions without the identity being revealed.

What kinds of reports belong here?

Bullying, harassment, aggression, discrimination, integrity issues and other forms of unacceptable behaviour, at work and outside work if it affects your job.

What happens after someone makes a report?

Every report comes in through a secure environment and is assessed, investigated, documented and closed in a structured way.

Does it comply with the Whistleblower Protection Act?

Yes.

Who has access to the reports?

Only those with authorised, independent roles. Access is role-based and fully logged, separate from the day-to-day hierarchy.

How quickly can we go live?

The reporting point is typically ready within a few working days; we help with setup, communication to employees and connection with your existing processes.

What does a reporting point cost?

One fixed price, without hidden costs per report or user. Contact us for a tailored quote.

Can the reporting point be connected to our systems?

Yes. Well Aware integrates with your HR and communication tools, so reporting is low-barrier on the channel where employees already are.

How do we encourage employees to use the reporting point?

With clear, recurring communication and a low-barrier, recognisable entry point. We provide the tools to bring the reporting point to people's attention.

Do you have a question that isn’t listed here?
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Time for action

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