Transparency is of paramount importance to Well Aware. In this Privacy Policy, we explain clearly and understandably how we handle your personal data.

Do you want to know more about the privacy conditions on our platform? Feel free to contact us; we will gladly send you the necessary information and documentation.

1. Introduction

1.1. In this privacy statement, Well Aware B.V., registered with the Chamber of Commerce (Kamer van Koophandel) under number 87733129 (hereinafter: "Well Aware"), describes how it processes personal data.

1.2. Well Aware handles your personal data with care and takes appropriate technical and organizational measures. We strictly comply with applicable privacy legislation, including the General Data Protection Regulation (GDPR) and the Dutch GDPR Implementation Act (UAVG).

2. Contact with Well Aware

If you wish to contact us as a result of this statement, you can do so via the details below:

Email: info@well-aware.com
Website: www.well-aware.com
Postal address: Da Costastraat 75 2, 1053 ZG Amsterdam

3. Which personal data do we process?

Depending on the specific services you purchase and the functionalities of the website you use, Well Aware may process the following personal data:

First and last name
Address details
Phone number
Email address
Technical measurement data (such as IP address, MAC address, and/or cookies)
Payment details

4. Purposes of processing

Well Aware processes personal data exclusively for the following targeted purposes:

Performance of the agreement: Delivering our services and the functioning of the Application for our clients.
Information provision: Sending updates and information about Well Aware, our services, and the Application.
Training and support: Providing training and support to clients on the use of the services and the Application of Well Aware.
Marketing: Sending our newsletter (if signed up).
Optimization: Enabling, analyzing, and improving our website.

5. Legal grounds for processing

We process your data based on the following legal grounds:

5.1. Necessary for the agreement: Most data is essential to perform the agreement concluded with you or your organization and to send service-oriented information about the purchased services.

5.2. Legitimate interest: For sending information about similar services to existing clients, as well as for analyzing and improving our website, we base ourselves on a legitimate interest.

5.3. Legal obligation: In some cases, we are legally obliged to process or retain certain personal data (for example, for the tax authorities).

6. Provision of personal data to third parties

6.1. Well Aware may use specialized third parties (such as IT service providers, hosting partners, and software suppliers for email functionality) in the execution of its services. Strict processing agreements are concluded with these parties to safeguard your privacy.

6.2. We never sell or rent your personal data to commercial third parties.

6.3. We only share data with government institutions or national authorities if we are legally obliged to do so.

7. Security and retention periods

7.1. We take appropriate and up-to-date security measures to prevent misuse, loss, and unauthorized access to your personal data.

7.2. Well Aware does not store personal data longer than strictly necessary for the stated purposes. As a rule, we retain data up to a maximum of seven years after the end of the agreement (partly due to statutory fiscal retention obligations).

7.3. When you withdraw your consent for a specific processing, we will delete those specific personal data immediately, unless a legal obligation forces us to retain them longer.

8. Cookies and tracking

On the website of Well Aware, we use functional, analytical, and marketing cookies to ensure the website performs optimally and is personalized. For the use of tracking and marketing cookies, we always ask for your explicit consent in advance.

For a detailed overview of our cookie use, please refer to our Cookie Policy.

9. Third-party websites and Social Media

9.1. Our website may contain hyperlinks to external websites. Well Aware is not responsible or liable for how these third parties handle your data.

9.2. Social media buttons (such as LinkedIn) may be present on our website. If you click on these buttons, your personal data will be processed by the respective platform according to their own privacy policy.

10. Your rights

Under the GDPR, you have strong rights regarding your own personal data. You have the right to submit a request to Well Aware for:

Access to the data we process about you.
Rectification (correction) or erasure (deletion) of your data.
Restriction of processing.
Objection to the processing of your data.
Data portability (transferring your data to another organization).

You can send such a request to info@well-aware.com. You will receive a response from us within four weeks at the latest.

11. Complaints and changes

11.1. Changes: Well Aware may change this privacy statement from time to time. The latest version will always be published directly on our website.

11.2. Complaints: Do you have a question or complaint about how we handle your data? Please contact us directly via info@well-aware.com. If we cannot resolve it together, you always have the right to file a complaint with the national regulatory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Version: 2.0

Last Updated: June 2026

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Privacypolicy Well Aware